Refund Policy

Although not obligated to do so, Rainbow Power Company Ltd will acknowledge that circumstances may have changed, preventing completion of a purchase.

If this is the case consideration may be given to a refund or exchange of goods.

For a refund or exchange of goods to proceed, Rainbow Power Company Ltd must be notified, and the goods be returned, within seven (7) days from the date of delivery.

Freight costs incurred are not refundable..

Goods must be returned to Rainbow Power Company Ltd at the Customer’s risk and expense, unmarked in original condition, complete with Sales Invoice, packaging, accessories and all other documentation.

Note: Item 5 does not apply to books, batteries, generators, pumps, refrigerators, specific goods obtained, at the customer’s request, from a supplier by Rainbow Power Company Ltd to meet the order, or any purchase exceeding $2,000.00.