Deye App Guide

Overview

Your Deye system reports to a monitoring app – SOLARMAN Smart or Deye Cloud, depending on how it was set up – which shows live solar generation, battery charge, and grid import and export. If your system has dropped offline after an internet change, the guide below walks through reconnecting its Wi-Fi dongle to your home network. It takes a few minutes and doesn’t require a technician.

Reconnecting your Wi-Fi

If you’ve changed your internet provider, router or Wi-Fi password, your system keeps generating as normal – but it can no longer report data, so the app shows it as offline. You reconnect it through the dongle’s own setup page, using your phone’s browser.

Reconnecting your Deye system to a new Wi-Fi network.

Step 1 – Connect your phone to the inverter

  1. Open the Wi-Fi settings on your phone (or computer).
  2. Connect to the network broadcast by the inverter’s Wi-Fi dongle. Its name matches your inverter’s serial number.
  3. When asked for a password, read it off the dongle label – it’s the run of numbers immediately before the letters PWD.

Step 2 – Open the dongle’s setup page

  1. Open a web browser (for example Safari) and type 10.10.100.254 into the address bar.
  2. At the login screen, enter admin as both the username and the password.

Step 3 – Point it at your home Wi-Fi

  1. Tap Wizard.
  2. Tap Refresh to scan for nearby networks.
  3. Select your home Wi-Fi network and tap Next.
  4. Enter your home Wi-Fi password and tap Next.
  5. The advanced security screen can be skipped for a normal home setup – tap Next again.
  6. Tap Finish.

Step 4 – Check it worked

  1. Look at the Wi-Fi dongle on the inverter.
  2. The Network LED turns green once it connects to the internet – your system is back online and sending data to the cloud.

Tip: the Deye Wi-Fi dongle only joins 2.4GHz networks, not 5GHz. If your home network hides both bands under one name, ask your provider how to connect to the 2.4GHz band.

If the dongle won’t connect or the light doesn’t turn green, see Troubleshooting & Faults or contact us.

When to contact us

If you’ve followed the video and your system still won’t reconnect, we’re here to help. Have your inverter model and a description of what you’ve already tried ready.

Phone: 02 6689 1430
Email: team@rpc.com.au
Opening hours: Monday – Friday, 8:30 am – 4:30 pm (AEST)

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